About Us

With a desire to provide a new, passionate and dedicated Mystery Shopping Service Scisco UK was created by its team of Directors. Channelling all of their combined skills, experience and expertise the team have developed a Company completely focussed on providing a first rate service and support network.

Our Directors lead from the front and are actively involved in the business on a day to day basis. Their passion for our Company, our team and the service we deliver generates their enthusiasm and sees them constantly assessing our service looking for areas of improvement that will in turn benefit our clients.

We Investigate

The wealth of experience possessed in the Mystery Shopping Industry is complimented by over 30 years experience in managing, delivering and assessing customer service standards; it is this skill set that our Directors pass onto our internal team.

Experienced in managing a vast range of accounts from small local businesses to multi-national and international companies, we have the ability to design a bespoke mystery shopping programme to give you the detailed information you need.  This will allow you to improve your service standards and as a result the profitability and longevity of your business.

Our experience includes delivering excellence within the following sectors:

  • Retail
  • Financial
  • Call Centre
  • Hospitality
  • Automotive
  • Insurance

Our administration and sales staff are carefully inducted into our business; our team ethic is vitally important to us and we create and encourage a collaborative and supportive working environment.

All of our shoppers are fully trained in customer service across all industries, enabling them to produce accurate reports specific to your business needs. Their goal is the same as ours, they want to be a part of improving customer service standards, we believe their feedback can make all the difference to how your business performs.

At Scisco you will find a highly professional and friendly team, we are flexible and take pride in the work we deliver. Our goal is to build a long lasting, productive relationship with our clients.

Our Vision

To be the best.  We want Scisco to be a great Company with a fantastic reputation; recognised for excellence.

Our values explain the behaviours which are second nature to us as we deliver this vision and, by so doing, inspire loyalty from all our clients.

Our Values

  • Innovation – We will constantly review how we perform making improvements when and where required.
  • Positive – To create a positve and encouraging working environment in which to deliver our service.
  • Responsibility - We will deliver on our promises and work collaboratively to achieve results.
  • Integrity – We will always behave in a way that is of the highest ethical standards.  Honesty and accuracy are vital to our business and we will act and be seen to act in an open and transparent manner.